Categories: GST (Goods and Services Tax)Indirect Tax

Process of making change of email and mobile number of the authorized signatory in GST System

Complaints were being received by GST Dept that the intermediaries who were authorized by them to apply for registration on their behalf had used their own email and mobile number during the process. They are now not sharing the user credentials with the taxpayer on whose behalf they had done the registration in the first place and because of this the taxpayers are facing a lot of problem.
With a view to address this difficulty of the taxpayer, a functionality to update email and mobile number of the authorized signatory is available in the GST System. The email and mobile number can be updated by the concerned Jurisdictional tax authority of the taxpayer as per the following procedure prescribed.
Govt. has prescribed the procedure for change of e-mail Id & mobile no. of authorized signatory with the assistance from the jurisdictional tax officer of the taxpayer.
Recently the govt has issued a press release on 14th June 2018 which contains the detailed procedure for the same. This procedure prescribed therein is as follows:
Steps to be followed:
  • Taxpayer is required to approach the concerned jurisdictional Tax Officer to get the password for the GSTIN allotted to the business.
  • Jurisdiction can be checked through search taxpayer option available on the website of GST Dept. Allotted jurisdiction is displayed in red text
  • Taxpayer would be required to provide valid documents to the tax officer as proof of his/her identity and to validate the business details related to his GSTIN.
  • Tax officer will check if the said person is added as a Stakeholder or Authorized Signatory for that GSTIN in the system.
  • Tax officer will upload necessary proof on the GST Portal in support to authenticate the activity.
  • Tax officer will enter the new email address and mobile phone number provided by the Taxpayer.
  • After upload of document, Tax officer will reset the password for the GSTIN in the system. Username and Temporary password reset will be communicated to the email address as entered by the Tax Officer.
  • Taxpayer need to login on GST Portal https://www.gst.gov.in/ using the First time login link.
  • After first time login with the Username and Temporary password that was emailed to him, system would prompt the taxpayer to change username and password. The said username and password can now be used by the taxpayer.
Tags: Authorized Signatorydifficulty of the taxpayerJurisdictional taxPortal in support to authenticateTax officer will upload necessary proof on the GSTupdate email and mobile number of the authorized signatoryusername and password
7 years ago
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