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The GST refund mechanism is designed to ensure timely release of blocked working capital, promote exports, and maintain liquidity in business operations. The system is online, standardized, and time-bound to reduce delays and manual intervention. Under the GST, the taxpayer must satisfy the following situations leading to refund claims. GST refunds may arise in several scenarios, including:
General rule: Time limit: GST refund must be filed within 2 years from the relevant date. so GST Refund application within 2 years from the relevant date. For example:
CGST Act, 2017 – Relevant Sections
CGST Rules, 2017—Refund Rules : Rule 89–97A: Detailed refund mechanism Covers refund application, acknowledgement, provisional refund, order, withholding, etc.
GST Refund Forms : Forms GST RFD‑01 to RFD‑10B are prescribed for different refund purposes (including provisional refund, deficiency memo, withholding order, SEZ supplies, LUT, etc.).
Zero‑Rated Supplies (Exports + SEZ) : Exports and SEZ supplies are classified as zero-rated supplies. Suppliers can export without payment of tax, claiming a refund of unutilized ITC, or export on payment of IGST, claiming a refund of IGST paid. Zero‑Rated Supplies (Exports & SEZ) : Two refund routes: Export under LUT/Bond → Claim refund of unutilised ITC and Export after IGST payment → Claim IGST refund. Key Conditions of Zero‑Rated Supplies (Exports & SEZ): is Actual export of goods/services must be demonstrable, SEZ supplies must be for authorized operations with officer endorsement, LUT must be Valid for full financial year, and LUT is Available to all except persons prosecuted for tax evasion ≥ ₹2.5 crore
Refund of IGST Paid on Export of Goods : Shipping bill = refund application, GST refund processed by Customs after EGM filed, Valid GSTR‑3B filed, and export invoices matched with GSTR‑1. Following are common issues.
Risky Exporters : 100% examination and GST Refund held until verification (within 14 working days)
Export of Services: A refund is filed through RFD‑01 when the supplier is in India, the recipient is outside India, the payment is in forex/INR as permitted, the POS is outside India, and the supplier & recipient are not establishments of the same entity. GST refunds are allowed only after matching GSTR‑1 (Table 6A) with GSTR‑3B.
Supplies to SEZ: A refund is allowed when supply is for authorized operations, the SEZ officer endorses receipt of goods/services, and the refund types are unutilized ITC (LUT route) and IGST paid (tax-paid route).
Inverted Tax Structure : GST Refund = excess ITC on inputs when input tax rate > output tax rate. Not allowed for input services or capital goods when input & output are the same goods (rate change only). Formula prescribed under Rule 89(5).
Deemed Exports : Notified via Notification 48/2017. Includes supplies to Advance Authorization holders, EPCG Authorization holders, EOU/EHTP/STP/BTP units, and supply of gold by bank/PSU against AA. GST Refund can be claimed by the supplier OR recipient (with required undertakings)
Provisional Refund (90%) : Exporters may receive a 90% provisional refund within 7 days of acknowledgment—unless they were prosecuted for evasion over INR 250 lakh in the past 5 years.
Refund for Wrong Tax Payment (Section 77) : If IGST is paid instead of CGST (Central GST) and SGST (State GST) or vice versa due to incorrect POS, then the correct tax can be paid without interest. Wrongly paid tax can be refunded. Rule 89(1A) provides the procedure for the same.
Refund for Casual/Non‑Resident Taxable Persons : They pay advance tax at registration, leading to a possible refund after the registration period, provided all returns are filed.
Refund of Unutilized ITC for Export of Electricity : Rule 89 amended to allow such exporters to claim refund via Statement 3B.
Single Disbursement Authority : Refund sanctioned (CGST (Central GST) and SGST (State GST), IGST (Integrated GST)/Cess) is disbursed by the tax authority to which the taxpayer is assigned, eliminating the need to visit multiple departments.
Excess Tax Payment Refund Mechanism : Rule 92(1A) mandates that the refund for excess tax be partly in cash and partly by re‑crediting ITC, in the same ratio in which outward liability was discharged.
Withdrawal of Refund Application : GST refund application may be withdrawn even after acknowledgment, provided no refund order or notice has been issued. On withdrawal, ITC is re‑credited.
Interest on Delayed Refund & Consumer Welfare Fund
Refund to UN Bodies/Embassies: UN bodies, embassies, and notified agencies can claim a refund under Section 55 within 2 years from the end of the quarter. CSDs can claim a 50% refund of CGST on inward supplies.
Unjust Enrichment Test : GST Refund is paid to the applicant only if the tax incidence is not passed to another person. Not applicable for exports, accumulated ITC, wrong tax payments, and non‑provided supply (refund voucher issued). For claims over INR 2 lakh, a chartered accountant/cost accountant certificate is required.
Gst Refund in Deemed Exports: The recipient or supplier can claim a refund with the required undertakings and documents under Notification 48/2017 and Rule 89(2)(g).
Standardized Electronic Refund Procedure : most claims are filed using FORM GST RFD‑01. GST refund Process steps:
Where to File Refund Claims :
GST refunds can be claimed for excess tax paid, zero‑rated supplies (exports/SEZ), inverted tax structure, deemed exports, wrong tax head paid (IGST vs CGST/SGST), excess balance in cash ledger, casual & non‑resident taxable persons, export under LUT/bond, supplies to merchant exporters at concessional rates, and refunds due to assessment/appeal orders. via filing the Refund claims (RFD‑01) filed on the GST Portal are assigned to the jurisdictional officer (Central/State) as per administrative GST orders. If not assigned, taxpayer may apply to either authority, or physically if unallocated
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